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CONFLICT
COMMUNICATION TRAINING

The REAL Cost of Workplace Tension

Stress, miscommunication, burnout and unresolved conflict are slowing your team down.


What looks like “drama” is actually a breakdown in communication.

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When teams avoid tough conversations, you get:

  • Missed revenue goals

  • Poor customer retention

  • Delayed decisions

  • High turnover

  • Passive-aggressive and/or aggressive behavior

  • Poor accountability

  • Low morale

  • High team volatility

  • HR, legal and workers' comp issues

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Even the best strategies fall apart when people can’t communicate under pressure.

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THE MISTAKES MOST COMPANIES MAKE

They try to fix communication with another policy, a personality test, or a one-time lunch-and-learn.

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That’s NOT the solution.

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The real problem is that people were never taught how to have hard conversations at work.


They don’t know how to speak with clarity, listen without defensiveness, or set boundaries without creating distance.

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And it’s not because they don’t care.
 

It’s because they were never shown HOW.

WHAT MAKES THIS TRAINING DIFFERENT

This is not a slide deck on emotional intelligence.
This is hands-on, psychology-backed training where your team will practice real communication skills that stick.
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Your People Will Learn How To

  • Navigate disagreement without damaging trust

  • Stay grounded and composed when tension rises

  • Use clear, direct language in high-pressure conversations

  • De-escalate emotionally charged situations with professionalism

  • Set boundaries that support collaboration, not control

  • Recognize when personal stress is impacting communication

  • Practice listening in a way that diffuses defensiveness

  • Respond to feedback with clarity and confidence

  • Shift from conflict avoidance to constructive dialogue

 

This is an active training designed for results, not just awareness.

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Why It Matters

When communication improves, everything else becomes easier, faster, and more effective.

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  • Decisions get made quickly, without second-guessing

  • Conflict is addressed early, before it becomes toxic

  • Teams stay aligned, even under pressure

  • Accountability becomes a shared standard, not a personal attack

  • Leadership presence deepens, without relying on authority alone

  • Employees feel heard, valued, and motivated to stay

  • Trust grows, across teams and departments

  • Your workplace becomes calmer, clearer, and more productive

  • Your brand is protected by a culture of respect and resilience

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In short, better communication builds better companies.


This is not just a soft skill. It's a strategic advantage.

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What Your Company & Team Gets

Your Company:

  • Faster, more confident decision-making across departments

  • A stronger, more resilient company culture

  • Fewer HR issues, grievances, and interpersonal roadblocks

  • Increased employee retention and trust in leadership

  • A more efficient, psychologically safe workplace that supports growth and revenue

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Your Team:​

  • Clear, repeatable frameworks for navigating tough conversations

  • Increased confidence in managing conflict

  • Practical tools to de-escalate misunderstandings

  • A shared language for respectful team dialogue

  • Stronger psychological safety that supports high performance

WHY IT WORKS

I'm Azizi Marshall.

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I’m a licensed clinical psychotherapist, SAG-AFTRA actor, and behind-the-scenes "secret weapon" for Executives, Athletes, and Founders and their teams who need to lead in high-pressure, high-visibility situations.

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Before that, I worked in inpatient psychiatric units and prison systems, where conflict wasn’t occasional. It was constant.

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For over 20 years, I’ve helped people:

  • De-escalate tense, emotionally charged situations

  • Communicate clearly under pressure

  • Set boundaries with confidence and care

  • Lead with both strength and empathy

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I combine performance technique, psychological insight, and communication strategy to help you navigate conflict with clarity, dignity, and authority.

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ARE YOU READY TO LEAD WITH IMPACT?

Schedule a Call to Elevate Your Leadership Impact​

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Unlock your leadership potential by mastering the art of communication and influence. Our expert coaches will help you build the presence and confidence to inspire, lead, and deliver tangible results.

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SEE WHAT CLIENTS SAY ABOUT WORKING WITH US...

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CLIENT SUCCESS STORIES

"I finally said what I meant, and DIDN'T lose sleep over it."

Michael

MICHEAL, PROFESSIONAL ATHLETE

Let’s Strengthen the Way Your Team Communicates

Book this training as a one-time intensive, ongoing series, or leadership add-on.
 

Ideal for teams navigating growth, new leadership, or recurring conflict.

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Start with a consult to learn how this training can shift the way your organization works.

JOIN THE "SPEAK LIKE A BADASS" NEWSLETTER

Not another motivational email. Your monthly dose of performance psychology, communication strategy, and on-camera presence tools that actually move the needle.

 

Delivered with zero fluff, just the insights to help you show up, speak up, and stay ahead.

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TERMS & PRIVACY | © 2025 AZIZI MARSHALL & CREATIVE CLINICAL CONSULTING, LLC | ALL RIGHTS RESERVED

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