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How to De-escalate Angry Employees and Customers

Over the weekend Azizi Marshall, Founder & CEO of the Center for Creative Arts Therapy witnessed an angry, yelling and screaming customer, scared customers running towards the exit, and scattered employees making the situation even worse.

Learn the tips that will help you manage angry customers AND employees, scary situations and highly volatile people with confidence, calm and ease.

Want Azizi and her team to help bring mental health to YOUR workplace? CONTACT her for more support!


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